Advanced Search

01 Nov 2019... A scam is designed to trick you into giving away your money or personal information. This guide explains how to tell the difference between scams and genuine contact from Centrelink.

This brochure contains information that might be useful to you if you've recently moved to Australia. Settling in can be a challenging experience. As a new arrival, you may be able to get some payments and services from the Australian Government. The brochure is bilingual. Scroll to the end of the document to read the English version.

We use your family income estimate to work out how much family assistance to pay you. This includes Family Tax Benefit (FTB) and Child Care Subsidy (CCS)

16 May 2022... A bilingual factsheet that explains how Medicare works, how to enrol and using a Medicare card. Medicare helps cover the cost of a range of medical services.

20 Dec 2021... Inspiring senior members of Victoria's multicultural community telling their vaccination story for this in-language video series, produced by the Ethnic Communities Council of Victoria (ECCV) to combat vaccine misinformation and hesitancy. While the videos are aimed at seniors, the message is universal, particularly given the current concerns about the emerging Omicron variant.

01 Sep 2021... This document is for participants of the Adult Migrant English Program (AMEP). It explains how the Department of Home Affairs (the Department) and your AMEP provider will collect, use and disclose your personal information, and how you can access and correct your personal information.

01 Jan 2017... The Aged Care Signage will assist residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.

01 Sep 2021... A promotional flyer with information about learning English through the Adult Migrant English Program (AMEP) which provides up to 510 hours of English language tuition to eligible migrants and humanitarian entrants to help them learn foundation English language and settlement skills to enable them to participate socially and economically in Australian society.

This is information to help people from non-English speaking backgrounds understand tax and superannuation (super) in Australia.

The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions or clarify a client's needs. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids