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03 Apr 2024... When returning to a flood-affected area, wild animals, including rodents, snakes or spiders, may be trapped in your home, shed or garden. This fact sheet includes information on how to deal with animals and insects after a flood and on minimising the risks.

03 Apr 2024... Information on how to stay safe after a flood. When returning to your home after a flood, read this information to protect yourself and your family from possible injury or illness.

If you need some help at home or are considering moving into an aged care home, you may first need a free assessment by an ACAT. A member of an ACAT will talk to you about your current situation and work out if you are eligible to receive government subsidised aged care services.

This website provides information explaining what My Aged Care is.

01 Oct 2021... A scam is designed to trick you into giving away your money or personal information. This guide explains how to tell the difference between scams and genuine contact from Centrelink. This document is bilingual. Scroll to the end of each translated resource to read the English version. 

01 Feb 2021... A virus has made Birdie's friends sick! Birdie feels lonely and worried. What if everyone stays sick forever? A story for young children about recovering from a virus. Natural disasters like storms, cyclones, floods or fire can be very frightening and upsetting for babies and young children. Playing a therapeutic game or reading a story with a caring adult can help a young child work through the scary experiences and 'big feelings'. There's information for parents and carers too. Translations of this resource can be viewed and downloaded by scrolling down to the section "Languages other than English" and selecting your preferred language.

19 May 2016... This translated resource provides information about dementia and changed behaviour for residents, families and carers. It outlines some causes of noisy behaviour and some tips on how to care for someone with noisy behaviour.

19 May 2016... This translated resource provides information about dementia and changed behaviour for residents, families and carers. It outlines some causes of people wandering and some tips on how to care for someone who wanders.

01 Jan 2025... The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs and more. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids.

01 May 2020... The Racial Discrimination Act makes it against the law to treat you unfairly because of your race, colour, descent, national or ethnic origin or immigrant status. This fact sheet explains when the law is used, what racial discrimination and racial hatred are, when the offensive behaviour is against the law and what you can do if you experience discrimination or racial hatred.