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01 Nov 2019... A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

01 Dec 2019... This resource summarises what to bring to the hospital when having a baby. This is essential to ensure women are prepared in advance of what they need to organise so they and their partner or support person feel prepared and that their hospital stay is as comfortable as possible with all they need.

01 Dec 2019... Information for parents on why their baby needs a repeat hearing test.

01 Jan 2019... Information from the NSW Statewide Infant Screening-Hearing (SWISH) Program for parents whose baby was found to be not eligible for screening, and referred directly for a diagnostic assessment.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.

01 Sep 2021... This document is for participants of the Adult Migrant English Program (AMEP). It explains how the Department of Home Affairs (the Department) and your AMEP provider will collect, use and disclose your personal information, and how you can access and correct your personal information.

The Uluru Statement from the Heart outlines a way forward for recognising First Nations in Australia's Constitution. SBS radio - in consultation with the Uluru dialogue - is sharing the Uluru Statement from the Heart with multicultural communities by translating it into more than 60 languages, available now as a podcast and in written form.

02 Oct 2014... This video helps people with chronic pain a manage the impacts of chronic pain on their emotions and personal relationships and help with pain management.

01 Oct 2022... Every day thousands of people receive health care. Sometimes things go wrong which cause unintentional harm to you or someone you care for. In health care, this is known as an incident. Your healthcare provider (such as a doctor or nurse) should talk with you about it as soon as possible. Open disclosure is the discussion with you, your healthcare provider and the people you may choose to support you (such as your family, carer or friend) about an incident that caused harm whilst receiving health care.

01 Jan 2020... This resource has been developed to provide healthcare information for people with cognitive impairment, their carers and family members. It describes what to expect when going to hospital, information about informed consent and what to do if something doesn't go to plan.