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01 May 2020... The Racial Discrimination Act makes it against the law to treat you unfairly because of your race, colour, descent, national or ethnic origin or immigrant status. This fact sheet explains when the law is used, what racial discrimination and racial hatred are, when the offensive behaviour is against the law and what you can do if you experience discrimination or racial hatred.

The Uluru Statement from the Heart outlines a way forward for recognising First Nations in Australia's Constitution. SBS radio - in consultation with the Uluru dialogue - is sharing the Uluru Statement from the Heart with multicultural communities by translating it into more than 60 languages, available now as a podcast and in written form.

01 Dec 2020... This fact sheet provides useful information about grief and trauma support services for those impacted by COVID-19 in the aged care sector. The services are available for residential aged care residents, home care recipients, their loved ones and aged care staff.

01 Jan 2025... The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs and more. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.

28 Apr 2020... The Making a Complaint fact sheet provides an introduction for people considering making a complaint or responding to a complaint before the Australian Human Rights Commission (previously known as the Human Rights and Equal Opportunity Commission). The fact sheet is also available in Word format .   

14 Sep 2021... This fact sheet explains how to answer your child's questions about COVID-19 vaccination. It’s natural for your child to be curious and to have lots of questions about COVID-19 vaccinations. Here are some tips for speaking to children before and after they receive a vaccine.

01 Aug 2022... This social animation explains that COVID-19 oral treatments can be life-saving for some people.

01 Jan 2025... The Consumer Feedback Form can be used by service providers to provide an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service.

'Cue Cards' is a resource developed by Eastern Health, Diversity and Inclusion to assist health professionals, clients and carers who have English language difficulties or problems communicating with each other. This resource is not intended to replace accredited interpreters but can be used by clients/carers to communicate simple needs such as hunger and thirst, use of a telephone, and request for a Bible, and by professionals to indicate simple instructions/concepts. Please note that the translations for Arabic, Chinese Simplified, Chinese Traditional, Creole, Greek, Italian, Malay and Vietnamese can only be downloaded directly from the Eastern Health website. Please scroll down until you find these languages. For more information, click here .