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01 Nov 2020... On this page, learn how to verify or report an Australian Taxation Office (ATO) impersonation scam and get to know some of the warning signs of phone, email and SMS tax scams.

01 Oct 2016... Victoria's end of life and palliative care framework is a guide for improving end of life and palliative care services. This summary is for consumers.

01 Sep 2011... This poster details the rights and responsibilities of a person using Victorian alcohol and other drug (AOD) services.

01 Sep 2023... Voluntary treatment is when you choose to receive treatment from a mental health service. You don’t have to have treatment if you don’t want it. Treatment can be medication such as tablets or injections. This can be in a hospital or in the community. You are free to leave the hospital or stop seeing staff in the community whenever you want. Statements of rights are documents that set out a person’s rights and the processes that apply, while a person is receiving a mental health and wellbeing service under the Act. Statements of rights are approved by the Chief Officer for Mental Health and Wellbeing.

01 Sep 2023... A compulsory treatment order means you will be given treatment even if you don’t want it. Treatment can be medication such as tablets or injections. Statements of rights are documents that explain a person’s rights and the processes that apply while a person is receiving a mental health and wellbeing service under the Mental Health and Wellbeing Act 2022 (the Act) .  Statements of rights are approved by the Chief Officer for Mental Health and Wellbeing

30 Apr 2021... This brochure talks about mental illness, outlining the main types, myths and misunderstandings, what can be done about stigma, and where to go for help.

01 May 2016... This translated fact sheet provides information about the National Disability Insurance Scheme (NDIS). It includes facts regarding an individual's eligibility, reasonable and necessary support, what isn't funded, information about children with disabilities and families, and contact information for interpreters.

01 Nov 2019... A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

30 Apr 2023... If you are worried about your child’s development, talking to a professional may help you and your child. This information explains what different professionals do to provide support. The English version of this document is included in each translation.

01 Dec 2019... Information for parents on why their baby needs a repeat hearing test.