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01 Jan 2025... The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs and more. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids.

01 May 2020... The Racial Discrimination Act makes it against the law to treat you unfairly because of your race, colour, descent, national or ethnic origin or immigrant status. This fact sheet explains when the law is used, what racial discrimination and racial hatred are, when the offensive behaviour is against the law and what you can do if you experience discrimination or racial hatred.

01 May 2020... This document is bilingual. Scroll to the end of each translated resource to read the English version.  You may need to confirm your identity when you claim a payment or service. Centrelink can translate documents needed for your claim, for free.

01 Oct 2021... A brochure that explains the Australian child care system and how to enrol your child in kindergarten.

01 Jan 2017... The RMP provides support to children and young people who are refugees, under 18 years of age and are in Victoria without their parents. They are known as 'Unaccompanied Humanitarian (or Refugee) Minors' (UHM's). The Department of Immigration and Border Protection (DIBP) refer UHM clients who reside in Victoria with a custodian or a carer to the RMP.

30 May 2010... A resource on having safe kitchens and safe food in Australia produced by Queensland Health.

01 Feb 2023... This document provides information for consumers about the Victorian Transition Care Program and the Client Agreement. The Client Agreement is a formal agreement between the TCP Service Provider (the authorised Health Service that runs the program) and the person receiving care or their representative. It outlines the terms and conditions of the care provided by the TCP Service Provider.

The Uluru Statement from the Heart outlines a way forward for recognising First Nations in Australia's Constitution. SBS radio - in consultation with the Uluru dialogue - is sharing the Uluru Statement from the Heart with multicultural communities by translating it into more than 60 languages, available now as a podcast and in written form.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.

09 Mar 2023... Victorian priority primary care centres (PPCCs) support local hospitals by providing care for people with conditions that require urgent attention but not an emergency response.