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This video describes how you might be eligible for a concession rate on your vehicle registration and how to claim for the rate if you are.

This guide contains information on how to buy your myki card, the myki explorer for visitors to Melbourne and Victoria, mobile myki, fares and concessions and how to manage your myki.

Information from the Victorian Electoral Commission about voting.

This video describes how to transfer the registration of your vehicle with or without current registration, and when to obtain a Certificate of Roadworthiness.

01 Jan 2021... Tips and road rules reminders on how drivers, pedestrians and bike riders can share the road safely.

22 Jan 2024... These multilingual Easy Read guides are published by the Australian Electoral commission. It explains why you need to enrol and how to enrol online or on paper. This guide is part of a series explaining how to enrol, to vote, and how to vote at a federal election. 

22 Jan 2024... These multilingual Easy Read guides are published by the Australian Electoral commission. It has information on how to vote by mail if you can't vote in person on election day. This guide is part of a series explaining how to enrol, to vote, and how to vote at a federal election. 

22 Jan 2024... During a federal election there is a large amount of information being distributed which is seeking to influence your vote. It’s important that you consider what you see, hear or read.  This multilingual poster/flyer developed by the Australian Electoral Commission (AEC) has questions that you can ask or think about to help you form your own opinion and make a decision.

22 Feb 2021... These in-language videos from the Australian Electoral Commission explains why it is important and compulsory to vote in Australia and how to register to get on the electoral roll. It has information on what to expect on polling day and where to find more information and support. Information in other languages is available on A guide to enrolling and voting (brochure) page.  The video has English subtitles.  

31 Dec 2022... This book can help you make good decisions when voting or preparing to vote. It explains how you can know if something is fact (truth) or if it is fiction (wrong or misinformation). 

28 Feb 2025... This Easy Read guide gives tips to keep your personal information safe. It explains how to protect your details at home, online, at work, school, or when using apps, websites, or emails. It shows how to avoid scams, use strong passwords, and share information safely. It also tells you who to contact for help and advice.

30 Sep 2023... This brochure contains basic information on how to enrol with the Australian Electoral Commission, how to vote, ballot papers and elections.

08 Sep 2023... On election day you will receive two ballot papers: a green one for the House of Representatives and a white one for the Senate. This leaflet explains how to fill them in correctly.

VicRoads has developed a series of videos, handbooks and fact sheets in a variety of languages to help you be more informed before visiting a VicRoads office. Click on your language to view the tools and resources available.

07 Apr 2021... The Financial Wellbeing booklet has been designed to provide information, resources and support to people living within the City of Whittlesea, who may be experiencing hardship. Readers can use the Table of Contents to view the resources and service types shared within the booklet, and can jump to the corresponding page number for more information. Community members may wish to self-refer by contacting the services themselves, or are always welcome to call Whittlesea Community Connections for more support.

19 Jun 2021... This video explains the dangers of children not having the right car seats and belts in the case of a car crash and explains how they should be seated. 

11 Feb 2025... Information in about local council elections in Victoria. It explains in your language who has to vote, how to vote and how to find out about candidates.

This guide explains how to communicate with the Australian Department of Home Affairs. It covers your rights, including accessing an interpreter (call 131 450), having a support person, and keeping records of conversations. It also provides advice on privacy, recording calls, and following up in writing. 

29 Jul 2024... This video outlines your rights when it comes to interactions with protective services officers on public transport.

28 Feb 2025... This book explains how you can ask to read or change the information that NSW Government or health services keep about you. It explains what personal information is, how to contact the right person to get it, what to do if the information is wrong, and your rights. It also explains how to get help from the NSW Information and Privacy Commission.

This video explains the documents you need to prove your identity at VicRoads. Describes primary and secondary evidence documents and what you must provide.

22 Jan 2024... These multilingual Easy Read guides are published by the Australian Electoral commission. It has information on how to vote in person, at a polling place.  This guide is part of a series explaining how to enrol, to vote, and how to vote at a federal election. 

22 Feb 2021... These in-language videos from the Australian Electoral Commission encourage bilingual Australians to work as election officials to ensure that all Australians have the opportunity to have their voices heard. The video provides information on the benefits of working at an election.   The videos have English subtitles.

26 Mar 2024... The Australian Electoral Commission provides practice voting tools to help voters from non-English speaking backgrounds. These tools ensure they understand how to cast a valid vote in Senate elections.

11 Feb 2025... Information in Arabic about how to respond if you get an 'Apparent failure to vote' notice from us after Victorian local council elections.

31 Dec 2019... This book explains what ''political donation'' means, who can give it and what to do if you get a political donation. It also explains when you should tell someone about a political donation and what kinds of donations are not allowed.

19 Jun 2021... This video explains the best practice for finding the right child restraint for your child in a car. 

28 Feb 2025... This Easy Read fact sheet explains how to ask the NSW Government for information you want to know — like council meeting minutes or plans for a new road. It tells you who to contact, how to make a request, what happens after you apply, how long it may take, and what to do if you are not happy with the response. 

28 Feb 2025... This fact sheet explains how to ask the NSW Government for information, like meeting notes or plans. It tells you who to contact, what to write, how to send your request, and that it may cost $30. It also explains how long it can take and what to do if you don’t get the papers.

28 Feb 2025... This booklet explains how NSW Government places, like police and councils, collect and use your personal information. It tells how they keep it safe, what your rights are to read or change it, and how to complain if it’s not protected. It also explains the privacy law (PPIP Act) and where to get help.

This video explains what you should do when buying a registered and unregistered car in Victoria. It provides information on the forms to complete and when you might need an Unregistered Vehicle Permit.

This booklet gives information about how to avoid problems with debt and faulty furniture.

31 Oct 2024... This book explains how to vote if you do not have a home or safe housing.

This guide explains how to use an ImmiAccount, an online system from the Australian Department of Home Affairs for managing visa applications. It covers creating an account, submitting applications, tracking progress, and communicating with immigration authorities. It also provides security tips and support contacts.

13 Jun 2024... Information in Easy English about Victorian local council elections. Who has to vote, how to vote and how to find out about candidates.

04 Mar 2025... This video explains how the preferential voting system works in the Senate.  In-language captions in various languages are available.

26 Mar 2024... The Australian Electoral Commission provides practice voting tools to help voters from non-English speaking backgrounds. These tools ensure they understand how to cast a valid vote in House of Representatives elections.

28 Feb 2025... This Easy Read guide explains what to do if you think the wrong people have seen your personal information. It tells you how to report the problem, what happens next, and your rights under the law. It also explains who to contact for help, including the NSW Information and Privacy Commission and other complaint services.

28 Feb 2025... This book explains how doctors, hospitals, dentists, and other medical workers keep your health information safe. It describes what’s in your health file, how it’s used to help you, and the privacy law (HRIP Act) that protects it. It also explains your rights to read or change your file, how to complain if it’s not kept safe, and where to get help.

28 Feb 2025... This book explains what to do if you ask for NSW Government papers and don’t get them. It tells you how to ask for the decision to be checked again, by the same place, by the NSW Information and Privacy Commission, or by NSW Civil and Administrative Tribunal (NCAT). It explains costs, time limits, and possible outcomes.

01 Aug 2016... This factsheet tells you what lay-by is and what happens if you use lay-by.

01 Jan 2021... Tips and road rules reminders on how drivers and other road users can share the road safely with pedestrians, bike riders, motorbikes, scooter riders and trucks.

19 Jun 2021... This video explains why it is so important that children be a minimum 145cm in height before they can sit in a car without a booster seat. 

19 Jun 2021... This video explains best practice for seating and restraint arrangements in a car for a child according to height and size. 

19 Jun 2021... This video explains the importance of right fitting car restraints according to the size and age of children, in order to prevent injuries and deaths from road trauma. 

22 Feb 2021... These in-language videos from the Australian Electoral Commission explains why it is important and compulsory to vote in Australia and what to expect on polling day. It has information on and how to fill out the two ballot papers you will receive: a green one for the House of Representatives and a white one for the Senate. For more translated information on how to fill your ballot in correctly, visit the How to make your vote count resource page. The videos have English subtitles.   

04 Jul 2024... These translated videos developed by the Victorian Electoral Commission explains how you can enrol to vote. You are eligible to enrol to vote if are an Australian citizen, are 18 or older and have lived in Victoria for longer than a month.

04 Mar 2025... This video explains how the preferential voting system works in the House of Representatives.  In-language captions in various languages are available.

11 Feb 2025... This book explains what to do when you did not vote in an election. It explains what you can do to respond.

13 Jun 2024... Information in Easy English about the Melbourne City Council elections. Who has to vote, how to vote and how to find out about candidates.

This guide explains where to get help with immigration issues in Australia. It covers private lawyers, free legal services, community groups, and government resources. It also advises on interpreter services, avoiding scams, and the difference between legal advice and general support.

This resource is a practical guide on how to download and set up Zoom on your computer, and how to join your Zoom meeting.