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01 Feb 2021... If you live in a bushfire-affected area your water source could become contaminated from debris, ash, small dead animals or aerial fire retardants. If the water tastes, looks or smells unusual, do not drink it or give it to animals. Also, you should not source water from a creek that has been affected by bushfire as the water may be contaminated. Water drawn from deep bores or wells should continue to be safe to use.

01 Nov 2022... When returning to a flood-affected area, wild animals, including rodents, snakes or spiders, may be trapped in your home, shed or garden. This fact sheet includes information on how to deal with animals and insects after a flood and on minimising the risks.

01 Nov 2022... When returning to your home after a flood, read this information to protect yourself and your family from possible injury or illness.

01 Dec 2020... What to do when a baby is choking? This factsheet with a lot of pictures illustrates how to prevent choking and clear blockages for babies.

Fire safe behaviour is reliant on the awareness of risk and knowing what to do to reduce that risk. Adequate supervision and positive role modelling for young children is very important. Parents and carers can help reduce this risk by controlling or removing possible re hazards around the home.

Advice on how to be prepared for a fire

Emergency dental care is available to all Victorians through The Royal Dental Hospital of Melbourne (RDHM) and available to all eligible Victorians at community dental clinics.

A short overview on Australian health services and how to access them.

Most people experience acute stress during events of natural disaster or large scale acts of violence.

01 Nov 2020... Audio files to download with information about Home Fire Safety. Most fatal fires occur in the home, but the real tragedy is that many of these could be avoided. This brochures provides a checklist on preventative measures you can undertake to minimise the chance of a fire in your house.

01 Oct 2019... This video provides information for students to know how to call Triple Zero (000) in an emergency.

01 Feb 2018... Anaphylaxis is a severe allergic reaction and potentially life threatening. It should always be treated as a medical emergency requiring immediate treatment. Most cases of anaphylaxis occur after a person with a severe allergy is exposed to the allergen they are allergic to (usually a food, insect or medication).

This factsheet lists some risks and how to reduce them as well as what you need to do if a grassfire starts.

01 Aug 2020... Find out how to get help in an emergency from Police, Fire Rescue and Ambulance Services in Victoria by calling triple zero (000).

01 Oct 2017... Home safety and injury prevention poster on poisoning prevention.

01 Nov 2021... NURSE-ON-CALL is a phone service that provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week.

01 Sep 2020... This fact sheet explains that triple zero should only be called when you need police, fire or ambulance and what information you'll need to provide to the operator.

01 Jun 2018... Brochure with tips on how to stay safe during a heatwave.

This book tells you how to stay safe in a heatwave.

24 Jan 2023... Having a fire plan and preparing your property now could save your life. The resource provides information about Fire Danger Rating, how to plan for bushfires and grassfires, what does Leave Early means and Total Fire Ban days.

01 Mar 2016... Blue-green algae (cyanobacteria) are bacterial organisms that have some of the characteristics of bacteria and some of algae. They are present in almost all aquatic ecosystems in Australia, including rivers, lakes and estuaries. Under certain environmental conditions, blue-green algae concentrations in water can rapidly increase and form visible blooms or scums. Water affected by blue-green algae may be unsuitable for drinking, recreational activities such as swimming and fishing, and agricultural uses. Some species of blue-green algae produce toxins that are harmful to humans and animals when they are eaten, inhaled or contact the skin.

01 Feb 2021... These protective kits are for people returning to properties affected by fire. They are available from your local government relief and recovery centre, along with additional masks, disposable coveralls and sturdy gloves.

This information will assist you with cleaning up, property security, gas, electricity, water, telephone, insurance issues and finding alternative housing after a fire.

01 Nov 2013... A literature review identified portable pools as a high risk location for child drowning and near drowning. Discussions with bilingual workers, key informants and focus group participants also identified the need for water safety education among culturally and linguistically diverse (CALD) communities. Kids Health developed a portable pool safety brochure titled 'Kids Can Drown Without a Sound' based on focus group feedback conducted by Multicultural Health Communication Service (MHCS). This brochure raises awareness of the safety issues associated with portable swimming pools and the legal requirement for fencing to English and non-English speaking community groups.

Call triple zero to contact the police, fire or ambulance in an emergency. You can call 000 for free from any telephone in Australia.

01 May 2017... Food labels are required by law to carry essential information so that people know what is in the food they buy. The role of the Food Safety Unit at the Department of Health is to ensure that food sold in Victoria is safe. We can investigate and test food for allergens that are not described on the food label.

01 Jun 2020... These translations were developed by the Hospitals and Translations Project (2020).Supported by CEH. The messages were identified as common communication points amongst ED waiting room patients and staff in Victorian emergency departments. You may copy and paste the text for use in brochures, posters or other printed resources.

Home safety and injury prevention poster on falls prevention.

This fact sheet lists the 6 steps you need to do in case of a fire.

01 May 2018... This video will show you what to do in the event of a fire in your high-rise apartment. Remember to call Triple 000 and ask for fire if you smell smoke. Smoke alarms will alert you to a fire but they don't alert the fire brigade. If there is a fire, always call Triple 000 and ask for fire.

Understanding burn and scald injuries.

01 Oct 2018... This video gives an overview of key preparation activities you can undertake before the bushfire season e.g. cleaning your gutters, cutting your grass.

01 Mar 2010... Victoria's fire authorities, the MFB and CFA, together with the state's gas safety watchdog, Energy Safe Victoria (ESV), and the Victorian Adult Burns Service at The Alfred Hospital, are urging the community to be careful when using gas BBQs.

The Sexual Assault Crisis Line Victoria (SACL)  is a state-wide, after-hours, confidential, telephone crisis counselling service for people who have experienced both past and recent sexual assault.SACL is the central after hours coordination centre for all recent sexual assaults and provides immediate crisis responses throughout Victoria.SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.

01 Feb 2021... Fact sheet that explains what to do to keep food safe in an emergency power failure.

01 Oct 2020... When power outages occur, usually as a result of severe weather events, people sometimes use alternative sources of fuel or electricity generation for cooking, lighting, heating, or power. Portable generators can allow some normal activities to continue, however, it is important to use them with extreme caution. Carbon monoxide is invisible, and you cannot smell it. If it builds up in a home, garage or caravan it can cause sudden illness, loss of consciousness and death. Protect yourself and your family from injury or death by following these safety tips.

01 Sep 2016... Is your condition or that of a loved one getting worse? If you are worried or need help, Peter Mac has a patient alert system in place for you to use. The Patient Emergency Escalation Response (PEER) system is a way you can call for help.

31 Oct 2022... Easy English book and Auslan video with information about the help you can get in a natural disaster. A natural disaster is when extreme weather causes lots of damage. For example a flood, a bushfire, a storm or an earthquake.

31 Oct 2022... This document explains what financial support is available for people who live in Victoria and have been affected by a natural disaster. Sometimes severe weather can cause natural disasters, such as bushfires, floods, storms and earthquakes.

01 Dec 2021... Information on emergency relief payment eligibility, documents you need to provide for an application, how emergency relief payments are paid and how to get help.

01 Jun 2018... Use this checklist to tick off the items as you put your emergency kit together. Having an emergency kit ready to go can help you save precious time if you have to leave in a hurry.

01 Jun 2018... You can prepare your home and reduce potential damage from storms with these few simple steps.

19 Oct 2022... If you’re directly affected by a declared disaster, Centrelink have lump sum payments and ongoing, short term allowances to help you. You may be eligible for more than one of these.

01 Sep 2022... Information on how to contact an ambulance in an emergency in Queensland.

24 Jan 2023... Find out how you can plan and prepare for the fire season. Victoria is one of the most fire-prone areas in the world and bushfires and grassfires are a part of life. Bushfires and grassfires start quickly, often without warning and they can threaten lives and properties within minutes. All Victorians need to know how to plan for and respond to fire.

24 Jan 2023... If you live, work or plan to travel through Victoria, you may be at risk of fire. Not all fires are equal. How you should respond depends on where your property is and the environment around it. This is a general guide to help you identify your risk of fire based on your location. If you are not sure about fire risk for your property, you can speak to your local fire brigade.

16 Mar 2023... Visual information on when to call triple zero and what to expect. Triple zero (000) should only be called when you need police, fire or ambulance. Always call triple zero if there is a threat to life or property.

01 Mar 2011... This video shows you how quickly you can drown in a bath.

It rains so much, Birdie and Mr Frog have to get away from the rising water. A story for young children about recovering from floods.

01 Feb 2021... Houses, sheds and other buildings or structures burnt in a bushfire can leave potential health hazards, including fallen objects, sharp objects, smouldering coals, damaged electrical wires, leaking gas and weakened walls. Hazardous materials that may be present after the fire include: asbestos; ashes, especially from burnt treated timbers (such as copper chrome arsenate or 'CCA'); LP gas cylinders; medicines; garden or farm chemicals; other general chemicals (for example, cleaning products); metal and other residues from burnt household appliances; and dust. Further information on how to protect yourself when returning to a bushfire-affected property is provided in the following fact sheet.

01 Feb 2021... Airborne mould spores are commonly found in both indoor and outdoor environments. When they land on damp spots indoors, they may begin to grow and spread. There is no practical way to eliminate all mould indoors; the way to control indoor mould growth is to control the source of moisture.

01 Feb 2021... Bushfire smoke can reduce air quality in rural and urban areas and may affect people's health.This fact sheet provides information on bushfire smoke, how it can affect you and your family's health, and actions that you can take to avoid or reduce potential health effects.

01 Jul 2012... Information on what activities can be undertaken during a fire danger period or on Total Fire Ban days e.g. having a barbeque.

01 Feb 2018... Anaphylaxis is a potentially life threatening, severe allergic reaction and should always be treated as a medical emergency. Anaphylaxis occurs after exposure to an allergen (usually to foods, insects or medicines), to which a person is allergic. Not all people with allergies are at risk of anaphylaxis.

01 Dec 2010... A consumer factsheet for use by hospital emergency departments about abdominal pain. The type of pain felt in the abdomen can vary greatly.

How parents and caregivers can prevent burns and scalds

Action plan for asthma

01 Sep 2022... From 1 September 2022, Australia has a simplified, action-oriented fire danger rating system. The fire danger rating tells you how dangerous a fire would be if one started. It helps you to know when conditions are dangerous enough to put your bushfire survival plan into action.

Information on what activities can be undertaken during fire danger periods or on Total Fire Ban days eg. having a barbeque.

01 Jan 2019... This video explains how kitchen fire can happen and how to prevent them.

This audio file explains what a total fire ban means for the community and what they cannot do on day of total fire ban.

01 Oct 2019... This guide informs you on information such as how to stay informed on fire risk days, why you should leave early, what information to gather ahead of fire season for you and your family, understand what to expect during a bushfire and guidance on how to stay informed on fires across your area.

04 Aug 2021... Read FRV's Home Fire Safety Booklet for safety tips for people of all ages.

Quick action may help prevent an asthma attack from becoming an asthma emergency.

08 Nov 2022... Information on power failures after a flood.

It is law for every home to have a working smoke alarm. Your landlord is responsible for installing and replacing smoke alarms and batteries.

01 May 2018... Information with pictures about CPR (Cardiopulmonary resuscitation) at swimming pools.

This information sheet provides information for parents about their child being placed in emergency care.

01 Jan 2019... This video highlights what the Country Fire Authority (CFA) do, their volunteer culture, history and work with the community to help protect lives and property of over 3.3 million Victorians.

01 Jan 2019... This video explains the fire triangle, the three things fire needs to burn- heat, oxygen and fuel.

01 Jan 2019... This video provides information on the installation and maintenance of smoke alarms.

01 Jan 2019... This video explains some risks, how to reduce them and what you need to do if a grassfire or bushfire starts.

Information on how you can prepare your family and your home for floods.

Information on how you can prepare your family and your home for storms.

Pandemic influenza is a human disease caused by a completely new influenza virus. The virus is different to the seasonal influenza virus that normally affects humans, and may cause infection in many people because almost no one will be immune to it.

If you are worried about the safety of a person who you cannot find, you can report them as missing to your local police by making what is called a 'missing persons report'.

Smoke from fires can reduce air quality in rural and urban areas and exposure to smoke can affect you and your family's health. Find out more about how smoke can affect your health and the actions you can take to avoid or reduce potential health effects.

01 Feb 2021... This information is being provided to residents and property owners impacted by bushfires. It aims to help address concerns raised about asbestos fibres and should be read with other information about asbestos.

01 Feb 2021... If your home has been damaged by the fire or smells of smoke from bushfires you should: ventilate your home; wash hard surfaces (furniture, walls and floors); wash soft furnishings (upholstered furniture and bedding); and wash affected clothing.Further information on cleaning up a smoke-affected home is provided in the following fact sheet.

01 Mar 2016... Influenza (flu) is a highly contagious viral infection that can cause severe illness and life-threatening complications, including pneumonia. The flu is spread by contact with fluids from coughs and sneezes. This fact sheet provides information about what symptoms to expect with the flu, and how to treat influenza with antiviral medication during a pandemic.

01 Jun 2018... Use this checklist to help you prepare for a flood.

01 Jun 2018... Use this checklist to help you prepare for a storm.

01 Jun 2018... Use this checklist to help you prepare for a heatwave.

Information on how to prevent mosquito-borne diseases after a flood or heavy rainfall. After a flood or heavy rainfall, mosquitoes grow and spread in the pools of water left behind. Mosquitoes can carry diseases and spread it by biting you.

This fact sheet provides information to a young person about being placed in emergency care by a child protection practitioner.

01 Aug 2017... Emergencies can be medical or family violence emergencies, natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a chemical, biological and radioactive emergency. Learn about different types of emergencies and the support services that exist to help you if you are in an emergency situation in Victoria. In an emergency, call triple zero (000).

01 Jan 2019... Translated factsheets about recovering from long-term trauma in lead up to 10-year anniversary of the 2009 Victorian bushfires.

01 Mar 2018... This video shows you how quickly a toddler can drown in a swimming pool.

01 Jan 2019... This video explains what activities can be undertaken during a fire danger period or on Total Fire Ban days e.g. having a barbeque.

01 Oct 2019... This video explains how to prepare a fire escape plan for your home.

03 Mar 2022... Support if you have been adversely affected by a declared disaster. Scroll down any document to see the English version.

01 Dec 2021... Emergency relief assistance can help support you if you are unable to live in your home following an emergency. This assistance is made available by the Victorian Government to help meet your immediate health, safety and wellbeing needs.

01 Jun 2018... The brochure explains 5 simple steps to prepare for a flood.

01 Mar 2019... This book tells you how to stay safe when there is a flood and how to prepare for a flood.

01 Mar 2019... This book tells you how to stay safe in a storm and how to prepare for a storm.

Information on when and how to safely drink water after a flood. After a flood, your water provider will advise you whether your tap water is safe to drink. They may issue a 'Do not drink advisory': Your water has harmful chemicals and toxins and drinking it can make you very sick or a 'Boil water advisory': Your water could have germs and you must boil water before use. Drinking unboiled water can make you sick.

01 May 2012... Older people and people with disability are at higher risk of being injured or not surviving a fire in their home. This usually occurs when disability or illness affects individual ability. Consider your situation. Will reduced hearing or vision mean you are slower to realise there is a fire? Will reduced mobility affect how you would safely escape a fire in your home? The information in this brochure, together with the home fire safety booklet has been designed to assist you to reduce your fire risk.

01 Feb 2023... The Victoria Government funded PHNs to establish new GP-led Priority Primary Care Centres (PPCCs) to improve access to primary care, particularly in the after-hours period, and ease pressure on emergency departments. The clinics are supporting nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby. Care is available to anyone with or without a Medicare card, at no cost to the patient. (Costs may be required for imaging, pathology and other services.)

Smoke alarms are compulsory in every home. When you're asleep you lose your sense of smell. A smoke alarm is your electronic nose. It will alert you if there is smoke from a fire.

01 Oct 2019... Pictorial based messages about testing, replacing, cleaning and interconnecting of smoke alarms.

01 Aug 2019... This home fire safety video was developed alongside a local Thai community group in Springvale and the Springvale brigade and station staff. The video focuses on kitchen fire safety which, as data highlights is where most house fires start. It shows in a humorous way, how people can easily get distracted from cooking with disastrous consequences.