This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
Complaints and feedback
This book is about how to give feedback and make a complaint about NDIS service providers. A complaint means you say you are not happy with a service, that you do not feel safe with a service provider, or that your service provider did not meet your needs. You can get help from someone you trust to make a complaint, including an advocate. Your service provider must listen and respond to your complaint.
You need Adobe Acrobat Reader To view the PDFs. Get Adobe Acrobat Reader.