Health Translations

Consumer guide – registered migration agents

This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.

Consumer guide – registered migration agents

This consumer guide developed by the Australian Department of Home Affairs tells you what a registered migration agent does. It also outlines the rules they must follow when they are helping you.

It includes standards and rules a registered migration agent must follow, such as:

  • how they give you immigration assistance
  • the services they provide
  • the fees they charge

The guide also tells you how you can complain if you are not happy with a registered migration agent.

Target audience:
General, New arrivals
Service area:
July 2021
Last reviewed:
May 2024

Multilingual resources

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