This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
Who to call for help
This poster explains who to contact in different health situations in Victoria.
For life‑threatening emergencies—such as difficulty breathing, severe bleeding, unconsciousness, chest pain, stroke symptoms, serious accidents or large burns—call Triple Zero (000). For urgent but non‑life‑threatening care, you can visit an Urgent Care Clinic, use the free 24/7 Victorian Virtual Emergency Department, call Nurse‑on‑Call, visit your GP, call 13SICK, use Healthdirect, or speak with your local pharmacist.
- Organisation:
- Ambulance Victoria
- Target audience:
- General, New arrivals
- Service area:
- VIC
- Published:
- November 2025
- Last reviewed:
- December 2025

