This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
You want to make a complaint. It is about NSW Community Services (easy read)
Use this webpage if you live in NSW.
This webpage explains how to make a complaint about NSW Community Services. It tells you your rights and when you can complain. It shows simple steps to follow, from talking to your caseworker to contacting the Complaints team or the NSW Ombudsman.
You can also get help from a lawyer or advocate, often at no cost.
- Organisation:
- The Bumpy Road
- Target audience:
- Parents or carers
- Service area:
- NSW
- Published:
- February 2020
- Last reviewed:
- April 2026
Multilingual resources
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