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The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions or clarify a client's needs. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids

01 Jan 2017... The Aged Care Signage will assist residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.

01 Dec 2019... The Department of Human Services (DHS) delivers Australian social security payments to individuals. You will have to tell us about all of your- and in some instances, your partner's- income and assets if you want to claim an Australian pension

Health information is often particularly sensitive, therefore consumers need to be confident that their information will be handled appropriately and confidentially. This makes it critical that at the time of collecting information, the consumer is provided with information about their privacy. The consumer privacy information brochure 'Your Information, It's Private' has been developed to assist in this process.

'Cue Cards' is a resource developed by Eastern Health, Diversity and Inclusion, to assist health professionals and clients / carers who have English language difficulties or problems communicating with each other. This resource is not to be used in lieu of accredited interpreters, but can be used by clients/carers to communicate simple needs such as hunger, thirst, use of a telephone, request for a bible and by professionals to indicate simple instructions/concepts. PLEASE NOTE, the Arabic, Chinese Simplified, Chinese Traditional, Greek, Italian, Vietnamese translations can only be downloaded directly from the Eastern Health website. Please scroll down until you find these languages.

Health information is often particularly sensitive, therefore consumers need to be confident that their information will be handled appropriately and confidentially. This makes it critical that at the time of collecting information, the consumer is provided with information about their privacy. The consumer privacy information brochure 'Your Information, It's Private' has been developed to assist in this process.