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01 Sep 2021... A promotional flyer with information about learning English through the Adult Migrant English Program (AMEP) which provides up to 510 hours of English language tuition to eligible migrants and humanitarian entrants to help them learn foundation English language and settlement skills to enable them to participate socially and economically in Australian society.

01 Jul 2022... There are some important things you can do to stay safe and ensure you have a valid visa. You can use the checklist to help as part of safety planning.

Female Genital Cutting (FGC) is against the law in all States and Territories of Australia. It is also against the law to take a girl to another country to be cut. FGC harms the health and wellbeing of girls and women.

01 Apr 2019... Finding a home when you are new to Australia can be difficult and confusing. Renting, paying bills, finding help in a new system all present challenges for new arrivals. Finding a home in Victoria was developed to support people of refugee backgrounds to find their way around the housing system. It includes information on tenants' rights, how to choose an energy provider, social housing, and who can help in case of homelessness. This online booklet was developed in consultation with newly-arrived communities and is published in English, Arabic and Dari

01 Jun 2022... This resource is designed for migrants living in Victoria and explains the different options available if they need medical help after hours or on weekends. It also explains when to attend the emergency department and when to call an ambulance.

01 Jun 2015... This chapter titled 'Getting ready for school' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides information on child health, development and child services. These include: maternal and child health services; general practice clinics; kindergartens, playgroups and mothers groups.

01 Jun 2022... This brochure provides basic information on how to use medicines correctly. It also explains the difference between generic and branded medicines, over the counter and prescription and what a repeat is.

01 Jan 2017... The RMP provides support to children and young people who are refugees, under 18 years of age and are in Victoria without their parents. They are known as 'Unaccompanied Humanitarian (or Refugee) Minors' (UHM's). The Department of Immigration and Border Protection (DIBP) refer UHM clients who reside in Victoria with a custodian or a carer to the RMP.

This brochure contains information that might be useful to you if you've recently moved to Australia. Settling in can be a challenging experience. As a new arrival, you may be able to get some payments and services from the Australian Government. The brochure is bilingual. Scroll to the end of the document to read the English version.

Before or shortly after you arrive in Queensland, the Australian Government may ask you to go to a Tuberculosis Control Unit in Brisbane, Rockhampton, Toowoomba, Townsville or Cairns for tuberculosis health screening. This service is free of charge.

01 Oct 2016... This fact sheet is designed to help refugee and migrant women living in Victoria, and the community services that work with them, to better understand the Ombudsmen's services. Whether we can understand and use Australia's financial systems and participate in the economy affects our health, safety and wellbeing.

01 Jun 2022... This resource was designed to help migrants living in Victoria to navigate and understand the Australian medical system. It briefly explains Medicare and Centrelink cards and the entitlements they offer, how to book a doctor appointment, what bulk billing means, the difference between a GP and a specialist doctor, what a pharmacy is and explains when you need a prescription to buy medicine.

This brochure outlines some of the benefits and services available for those enrolled in Medicare. Medicare helps Australians, and other eligible people, with the cost of some medical, medicine, and optical and hospital care.

01 Sep 2020... This brochure outlines who we are, types of visas we can help and a list of locations our lawyers give legal advice.

01 Sep 2021... This document is for participants of the Adult Migrant English Program (AMEP). It explains how the Department of Home Affairs (the Department) and your AMEP provider will collect, use and disclose your personal information, and how you can access and correct your personal information.

30 Nov 2022... If you or your partner have started working, you need to inform Centrelink immediately. This is because what you and your partner earn affects your Status Resolution Support Services (SRSS) payments. This fact sheet explains how and what you need to report.

01 Apr 2015... This chapter titled 'A healthy start to life' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides insight into the role the family, as well as maternal and child health services in raising healthy children.

01 Dec 2020... Do you need child care to be able to attend the Adult Migrant English Program (AMEP) classes? When you are in an AMEP class, free child care is available for your children who are under school age. More info is available in the fact sheet.

01 Oct 2020... Children coming to Australia have a lot to get used to - a new home, school, language, culture and people. Parents can help children adapt to the changes and settle into their new life.

01 Oct 2016... The Australian Government has developed a Family Safety Pack for men and women coming to Australia. It includes information on Australia's laws regarding domestic and family violence, sexual assault and forced marriage, and a woman's right to be safe.

The Sexual Assault Crisis Line Victoria (SACL)  is a state-wide, after-hours, confidential, telephone crisis counselling service for people who have experienced both past and recent sexual assault.SACL is the central after hours coordination centre for all recent sexual assaults and provides immediate crisis responses throughout Victoria.SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.

This translated fact sheet outlines how in Australia, it is against the law to sexually assault anyone. A person who commits sexual assault can go to jail, whether they are a man or a woman. It outlines what sexual assault includes, and also provides contact details for support services.

01 May 2018... This booklet is designed for newly-arrived communities from Syria and Iraq living in the Northern suburbs of Melbourne. It helps them understand what community services are and find those in their local area.

15 Aug 2022... If you have been granted a Temporary Protection Visa (TPV) Subclass 785 or a Safe Haven Enterprise Visa (SHEV) Subclass 790, you will no longer get the Status Resolution Support Services (SRSS) payment. You may be able to get special benefits if you are in financial hardship.

13 Feb 2023... The Australian Government has made Subclass 785 Temporary Protection visa (TPV) and Subclass 790 Safe Haven Enterprise visa (SHEV) holders eligible to apply for a permanent visa.

01 Sep 2016... This booklet provides helpful settlement information and links to other websites and resources for newly arrived migrants, humanitarian entrants, and their sponsors and service providers.

01 Nov 2018... This resource was designed for refugee and migrant communities in Victoria about catch-up vaccinations.

01 Apr 2019... Early and forced marriages are against the law in all States and Territories of Australia. It is also against the law to take someone to another country for an early or forced marriage.

This video outlines what new arrivals from Syria and Iraq can expect when they attend their initial Refugee Health Assessments with their GP and/or Nurse. It outlines the importance of why patients need a health check, what the check involves, why vaccinations are important, what to bring to the appointments, confidentiality and interpreters.

This chapter titled 'When you need to see a doctor' is one of 4 chapters developed with and for the Afghan community. The 4 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and in effect improve health. This particular chapter provides insight into the role of a GP and community pharmacy.

01 Jan 2022... Visual cards that can be used to instruct the patient on the intake of medications.

The kit was developed for community settlement workers who work with new arrivals. It can also be used by teachers and welfare and healthcare professionals who provide general financial literacy education, or teach English as a second language. The money management kit contains factsheets, audio stories and photo stories. It includes the following topics: household budgets, saving money, paying bills, contracts, insurance, debt, working in Australia, credits, types of credits.

01 May 2019... If you recently arrived in Australia, you will generally have to wait 104 weeks until you can access most of our income support payments.

01 Apr 2019... Families are the most important thing in children's lives. Keeping your family strong can help everyone adapt to a new life in Australia.

01 Sep 2015... This resource is designed for migrants and refugees and explains what tuberculosis (also known as TB) is, the difference between latent TB infection and TB disease, the symptoms of active TB, how TB is spread and how to prevent it from spreading to other people. It also describes the common tests for TB and how it is treated.

SBS is talking about life and issues that affect you in settling in Australia.

Dads in all communities and cultures are very important for families. There are many ways to be a dad. How dads do some things in Australia may be new to you.

Crisis Payment is a special one-off payment to assist with immediate settlement needs if you are a newly arrived humanitarian entrant.

This resource lists all the steps you need to take if you would like to bring your family to Australia through the Australian Government's refugee and humanitarian program.

22 Aug 2022... Centrelink offers payments and services to help you settle into life in Australia. There are things you must do to keep receiving your payment. Centrelink calls these 'mutual obligation requirements'.

'Our Voices- stories of carers from migrant and refugee backgrounds', is a beautifully crafted series of five short films offering rare and profound insight into the lives of carers from migrant and refugee backgrounds, caring for family with mental illness. The films explore the lives of five carers from Afghani, Egyptian, Somali, Turkish and Vietnamese communities. The carers speak independently, yet collectively, of common difficulties encountered in advocating for culturally sensitive and culturally-responsive mental health care and the benefits of seeking support.

01 Apr 2019... Parents from all cultures and communities share a love of their children and want the best for them. There are many ways to raise children. Some of the ways children are raised in Australia may be new to you. Everyone in the family is getting used to life in a new culture. Working things out together can help keep families strong.

01 Apr 2019... Parents in Australia often go to services for help with family matters. Services welcome families from all cultures and communities. They can help just as family or community might have helped you in the past.

01 Apr 2019... The teenage years can bring joys and challenges for families from all cultures and communities. Sons and daughters are growing, changing and learning skills for adult life. There can be extra challenges for teenagers in a new culture.

This is a free online program for refugee men. It will take you through twelve online chapters with information about stress. You can read and hear advice from other men about what they found useful when dealing with stressful life events.

28 Feb 2023... This information sheet explains how you can be granted a permanent RoS visa and get free legal help. The Federal Government has announced that from 14 February 2023 people who currently hold, previously held or have applied for a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) may be eligible for a permanent Resolution of Status Visa (RoS visa). People granted a permanent RoS visa will have the same rights and benefits as all permanent residents, including access to family reunion.

01 Aug 2022... This factsheet explains how people who have recently come to Queensland from the Ukraine can now access free COVID-19 Rapid Antigen Test (RAT) kits.

This translated fact sheet outlines that forcing anybody to get married is a serious crime in Australia, and that people are free to choose whether to get married. The fact sheet provides facts on the illegality of taking or sending someone to another country for forced marriage or getting someone else to organise this. It also contains contact details of support services.

This is an animated film on human rights in Australia.

You can contact the Multicultural Services to speak to someone in your language about Centrelink payments and services.

You can contact the Multicultural Services to speak to someone in your language about Centrelink payments and services.

The simple money manager helps you see how much money you have coming in and going out. It is available in a range of community languages and has audio content to explain each category.

01 Sep 2015... This resource is designed for migrants and refugees and explains what tuberculosis (also known as TB) is, the difference between latent TB infection and TB disease, the symptoms of active TB, how TB is spread and how to prevent it from spreading to other people. It also describes the common tests for TB and how it is treated.

30 Nov 2022... The Status Resolution Support Services (SRSS) payment helps you meet basic living expenses while you are in Australia and waiting to hear about your immigration status. You might be eligible for a Living Allowance. Depending on your circumstances, your payment may also include Rental Assistance Allowance and/or Dependent Child Allowance. You may also be given access to Medicare.

01 Jun 2021... The Legal Aid NSW Refugee Service helps refugees with many types of legal problems. This brochure outlines the service locations and types legal problems we can help refugees with.

01 Sep 2021... The Adult Migrant English Program (AMEP) provides free English language classes to migrants and humanitarian entrants with low English levels to help them settle and participate in the Australian community. If you are eligible, you can now stay in the program longer and the previous 510-hour cap has been removed. People who were previously not eligible may now be eligible. Participating in the AMEP gives you the English you need to get a job, help your children settle and participate more in day-to-day life in Australia.

12 Jan 2020... Visitors and new residents can learn more about Australian Values and history, culture and society from the 'Life in Australia' booklet. You might also find the booklet useful if you work with migrants or have relatives or friends who recently arrived in Australia.